Terms Of Use

Terms of use

Terms & Conditions – Coko Masala

Welcome to Coko Masala. By using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Our Website

  • You must use the website only for lawful purposes.

  • You agree not to misuse the website or disrupt its operation.

2. Product Information

  • We strive to provide accurate product descriptions and images.

  • Actual product colours and packaging may vary slightly due to lighting and screen settings.

3. Orders & Payments

  • All orders placed on our website are subject to availability.

  • Payments must be completed through our secure payment gateway.

  • We reserve the right to cancel any order due to stock issues, incorrect pricing, or suspicious activity.

4. Pricing

  • Prices displayed on the website are final and inclusive of applicable taxes (if any).

  • Prices may change at any time without prior notice.

5. Shipping & Delivery

  • Delivery times may vary based on location and courier service.

  • We are not responsible for delays caused by courier partners, weather conditions, or unforeseen issues.

6. Returns & Refunds

  • Returns are accepted only if the product is damaged, wrong, or defective at the time of delivery.

  • Products must be returned in unused condition with original packaging.

  • Refunds will be processed after verifying the returned product.

  • Perishable items or opened packs cannot be returned.

7. User Account

  • You are responsible for maintaining the confidentiality of your account details.

  • Notify us immediately if you suspect unauthorized access to your account.

8. Intellectual Property

  • All content on this website—images, text, logos, and graphics—belongs to Coko Masala.

  • You may not copy, modify, or reuse any content without written permission.

9. Limitation of Liability

  • Coko Masala is not responsible for any loss, damage, or inconvenience caused due to website downtime, errors, or delays.

  • Our liability is limited only to the value of the order placed.

10. Changes to Terms

  • We may update or change these Terms & Conditions at any time.

  • Continued use of the website means you accept the updated terms.

11. Contact Information

For any questions regarding these Terms & Conditions, contact us at:
Coko Masala – Customer Support
Email:  samyexports28@gmail.com
Phone: +91 7200610599