Shipping

Shipping Policy – Coko Masala

Thank you for shopping with Coko Masala. We aim to deliver your favorite masalas quickly and safely. Please read our shipping guidelines below.

1. Order Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Locations

• We currently ship to all major locations within India.

• If your area is not serviceable by our courier partners, we will inform you after receiving the order.

3. Shipping Charges

• Shipping charges may vary based on your location and order weight.

• Applicable charges will be displayed at checkout before payment.

4. Delivery Time

• Standard delivery time is 3–7 business days, depending on your location.

• Remote or rural areas may take extra time.

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking link via SMS/email.

• You can use the tracking details to follow your order status.

6. Delivery Issues

Please contact us immediately if:

• The package is damaged

• The seal is broken

• Items are missing from your order

• You do not receive the order within the expected time

We will assist you promptly.

7. Incorrect Address

• Customers are responsible for providing the correct delivery address.

• Orders returned due to an incorrect or incomplete address may incur additional shipping charges.

8. Delays

Delivery may be delayed due to:

• Weather conditions

• Courier service issues

• Festivals or public holidays

• Unforeseen circumstances

We will do our best to keep you updated.

9. Contact Us

For any shipping-related queries, contact:
Coko Masala – Customer Support
Email: samyexports28@gmail.com
Phone: +91 7200610599